National Engine Depot – Terms & Conditions
Last Updated: June 2025
Welcome to National Engine Depot. By accessing our website, placing an order, requesting a quotation, or purchasing products from us, you agree to be bound by the following Terms & Conditions.
If you do not agree with these terms, please do not use our website or purchase our products.
1. Company Information
National Engine Depot
1487 67th St
Emeryville, CA 94608
United States
Phone: +1 (917) 979-6844
Email: sales@nationalenginedepot.com
Business Hours:
Monday – Saturday: 8:30 AM – 5:30 PM
2. Product Information
National Engine Depot sells engines, crate engines, transmissions, differentials, drivetrain components, and related automotive products.
While we make every effort to ensure product descriptions, specifications, pricing, images, and compatibility information are accurate, errors may occasionally occur.
National Engine Depot reserves the right to correct any errors, inaccuracies, or omissions without prior notice.
Product images are for illustrative purposes only and may not represent the exact product supplied.
3. Vehicle Compatibility & Customer Responsibility
Customers are responsible for verifying:
- Vehicle year
- Make
- Model
- VIN number
- Engine code
- Transmission code
- Application requirements
National Engine Depot may provide guidance regarding compatibility; however, final responsibility for verifying product suitability remains with the customer.
Incorrect orders resulting from inaccurate information supplied by the customer may be subject to return shipping charges, restocking fees, and other applicable costs.
4. Pricing & Availability
All prices are displayed in United States Dollars (USD) unless otherwise stated.
Prices, inventory levels, specifications, promotions, and availability may change without notice.
An order confirmation does not guarantee product availability.
If a product becomes unavailable after purchase, National Engine Depot may:
- Offer an alternative product
- Delay shipment until inventory becomes available
- Issue a full refund
5. Order Acceptance
National Engine Depot reserves the right to refuse, cancel, or limit any order for reasons including:
- Product availability
- Pricing errors
- Suspected fraud
- Incorrect customer information
- Regulatory restrictions
If an order is canceled after payment has been received, a refund will be issued.
6. Payment Terms
Full payment must be received and verified before shipment unless otherwise agreed in writing.
Accepted payment methods may include:
- Credit Cards
- Debit Cards
- Bank Transfers
- Approved Financing Solutions
- Other payment methods displayed at checkout
National Engine Depot does not offer Cash on Delivery (COD) services.
7. Shipping & Delivery
Shipping services are governed by our Shipping Policy.
Delivery dates are estimates only and are not guaranteed.
National Engine Depot is not liable for delays caused by:
- Freight carriers
- Weather conditions
- Customs processing
- Supply chain disruptions
- Events beyond our reasonable control
Risk of loss transfers to the customer upon delivery.
8. Freight Deliveries
Customers must inspect freight shipments before signing the carrier’s delivery receipt.
Visible damage must be documented on the delivery receipt and reported immediately.
Failure to inspect and report freight damage may limit available remedies.
9. Returns & Refunds
Returns and refunds are governed by our Returns & Refund Policy.
All returns require prior authorization and a valid Return Merchandise Authorization (RMA) number.
National Engine Depot reserves the right to inspect returned merchandise before approving refunds.
10. Core Charges & Core Returns
Certain products are sold subject to refundable core charges.
Core acceptance requirements vary by product.
Returned cores must:
- Be substantially complete
- Be rebuildable
- Meet applicable return criteria
National Engine Depot reserves the right to reject cores that fail inspection.
11. Warranty Disclaimer
Warranty coverage is governed by the specific warranty accompanying each product.
Warranty coverage may vary by:
- Manufacturer
- Product type
- Intended application
- Installation requirements
Improper installation, misuse, neglect, racing applications, modifications, overheating, contamination, insufficient lubrication, or unauthorized repairs may void warranty coverage.
Customers should review all warranty documentation before installation.
12. Limitation of Liability
To the fullest extent permitted by law, National Engine Depot shall not be liable for:
- Loss of use
- Loss of profits
- Vehicle downtime
- Towing expenses
- Rental vehicle costs
- Labor costs
- Incidental damages
- Consequential damages
National Engine Depot’s maximum liability shall not exceed the purchase price paid for the product in question.
13. Installation Requirements
Many products sold by National Engine Depot require professional installation.
Customers are responsible for ensuring products are installed according to manufacturer specifications and industry standards.
Failure to follow installation requirements may affect warranty eligibility.
14. International Orders
International customers are responsible for:
- Customs duties
- Taxes
- Import fees
- Brokerage fees
- Compliance with local regulations
National Engine Depot is not responsible for delays, seizures, or restrictions imposed by customs authorities or foreign governments.
15. Intellectual Property
All website content, including text, graphics, logos, images, product descriptions, and website design elements, is the property of National Engine Depot or its licensors and may not be copied, reproduced, or distributed without written permission.
16. Website Use
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to systems
- Interfere with website functionality
- Submit false or misleading information
National Engine Depot reserves the right to restrict access for violations of these terms.
17. Privacy
Customer information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of information as described in that policy.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California and applicable United States federal law.
19. Changes to These Terms
National Engine Depot reserves the right to update or modify these Terms & Conditions at any time.
Changes become effective upon publication on this website.
Continued use of the website constitutes acceptance of the updated terms.
20. Contact Us
For questions regarding these Terms & Conditions, please contact:
National Engine Depot
📞 +1 (917) 979-6844
📧 sales@nationalenginedepot.com
📍 1487 67th St
Emeryville, CA 94608
United States
